Shipping & Delivery

Thank you for shopping with Way4Wellness. This Shipping & Delivery Policy outlines how we process and deliver orders placed on our website https://way4wellness.in/.

1. Delivery Locations

We currently deliver across India.
For international deliveries, please contact us before placing an order to check availability and shipping charges.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • In case of order verification delays, processing time may be extended.

3. Delivery Time

Estimated delivery time depends on customer location:

  • Metro Cities: 3–7 business days

  • Non-Metro Areas: 5–10 business days

  • Remote Areas: May take longer depending on courier availability

Please note: Delivery timelines may vary due to external factors such as weather, courier delays, strikes, or high shipping demand (festivals, sales, etc.).

4. Shipping Charges

Shipping charges may vary based on:

  • Delivery location

  • Order weight/volume

  • Promotional offers

Shipping cost (if any) will be visible at checkout before you complete your order.

5. Order Tracking

Once an order is shipped:

  • You will receive a tracking ID via SMS/Email/WhatsApp (as applicable)

  • You can use the tracking link to monitor shipment status

If you do not receive tracking details within the expected time, please contact us.

6. Courier Partners

We work with reliable third-party courier partners for safe and timely delivery. We do not operate our own delivery service.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping details. If an order is returned due to:

  • Incorrect address

  • Unreachable contact number

  • Failed delivery attempts

Then reshipping charges may apply.

8. Delivery Delays

Way4Wellness is not responsible for delays caused by courier services or unforeseen events such as:

  • Natural disasters

  • Public holidays

  • Logistics disruptions

  • Local restrictions

We will, however, assist you in tracking and resolving courier issues.

9. Damaged or Missing Items

If your package arrives damaged, tampered, or with missing items:

  1. Do not accept the package, or

  2. Take photo/video proof and contact us within 48 hours of delivery

Claims submitted after this period may not be accepted.